Thank you for shopping at Shopping by Clicks. We appreciate your business and want to ensure your satisfaction with every purchase.
We offer a 10-day return policy for products purchased on Shopping by Clicks. If, for any reason, you are not completely satisfied with your purchase, you may return it within 10 days of the delivery date for a full refund or exchange.
Conditions for Returns:
- The item must be in its original condition, unused, and in the same packaging as received.
- Return shipping costs are the responsibility of the customer unless the return is due to a defect or an error on our part.
How to Initiate a Return:
- Log in to your Shopping by Clicks account.
- Go to the “Orders” section and select the order containing the item you wish to return.
- Click on the “Return Items” button and follow the instructions.
Refund Process: Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
Exchanges: If you need to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item.
Damaged or Defective Items: If you receive a damaged or defective item, please get in touch with our customer support team immediately at info@shoppingbyclicks.com. We will work with you to resolve the issue and arrange for a replacement or refund.
Contact Us: If you have any questions regarding our refund and return policy, please contact us at info@shoppingbyclicks.com or use our Contact Us page.
At Shopping by Clicks, your satisfaction is our priority. Thank you for choosing us for your online shopping needs!
Last updated: 12/12/2023