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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the estimated shipping time for my order?

Our standard shipping time is between 8 to 15 days from the date of order confirmation. Please note that shipping times may vary based on your location and external factors such as customs clearance.

How can I track my order?

You can track your order by visiting the “Order Tracking” section on our website. Enter your order number and email address to view real-time updates. Additionally, a tracking link will be provided in the confirmation email sent once your order is shipped.

Do you offer international shipping?

Yes, we do! We ship to various international destinations. Keep in mind that additional customs duties or taxes may apply depending on your country’s regulations, and these charges are the responsibility of the recipient.

What if my order is delayed beyond the estimated shipping time?

While we strive to meet our estimated shipping times, unforeseen circumstances may cause delays. We appreciate your patience and understanding. If you have concerns about your delivery, please contact us.

How are shipping costs calculated?

Shipping costs are calculated at checkout based on the weight of your order and your delivery location. We provide transparent shipping costs, and there are no hidden fees. You can view the shipping costs before completing your purchase.

If you have additional questions or need further assistance, feel free to contact us.

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